Bank Detail Change Policy

Important Notice (Invoice & Account Customers Only)

This policy applies only to customers who are paying via direct bank transfer for quoted, invoiced or account-based orders.

It does not apply to retail customers purchasing through our website checkout using secure online payment methods.

Protecting Invoice & Account Payments

Outback Clothing Co takes payment security seriously. Due to the increasing risk of invoice and email interception fraud across Australia, we have implemented strict verification procedures for any bank detail changes relating to invoiced orders.

This protects both our business customers and our company.

Bank Detail Change Requests

For customers paying via bank transfer: we will never change our bank account details based solely on an email request.

If you receive communication advising that our banking details have changed:

• Do not process payment immediately.
• Contact us directly using the phone number published on our official website.
• Request verbal confirmation of the change.

We will always happily confirm details with you directly.

Website Purchases

Customers purchasing via our website:

• Pay securely through our checkout system.
• Are not required to manually transfer funds.
• Do not need to take any additional action under this policy.

Why This Policy Exists

Email interception and payment redirection scams are increasing across Australian businesses, particularly in agriculture, construction and rural supply sectors.

Australian banks do not verify account names against BSB and account numbers prior to processing payments. This means funds can be transferred to an incorrect account if details are compromised. Taking a few extra minutes to verify details can prevent significant financial loss.

If You Have Any Doubts

Please contact us directly:

Outback Clothing Co
📞 0475 095 220
🌐 www.OutbackClothingCo.com.au
📧 OutbackClothingCo@gmail.com

We appreciate your diligence.